Shortflatt Tower Website Terms and Conditions


These Terms and Conditions relate to the contents of this website (the “Site”) and you affirm your assent to these terms and conditions every time you access any part of the Site or any time you make use of any of the material on and throughout the Site (the “Content”).

Intellectual Property

The term Content includes, but is not limited to, all texts, graphics and images which appear on the Site, and the design, look and feel of the Site itself. Each item of Content is protected by copyright and other intellectual property rights which are either owned by Shortflatt Tower or licensed to it by a third party. The Site may contain proprietary notices (such as moral rights and trademark notices) and copyright information, the terms of which must be observed and followed.

Use of Content

We permit you to use the Site and its Content for the purposes for which it is intended on an individual computing device having a single central processing unit. You may download to a local hard disk and print extracts from the Site. You are not otherwise entitled to copy, distribute or transmit any of the Content, or to incorporate any of it into any website (except by way of linkage in accordance with ‘Linking to the Site’ below) or other work whatsoever, nor may you broadcast, publish or facilitate any public performance of content.

Accuracy of Content

The Site and its Content is provided for your general information only; whilst Shortflatt Tower endeavour to ensure that the information on this Site is correct, we do not warrant as to its completeness or accuracy.

Shortflatt Tower advises that the Content may, from time to time, not be accurate and complete therefore, you should not propose to do or refrain from doing something in reliance upon the Content you find on this Site. Further, Shortflatt Tower does not commit to ensuring that the Site remains available. All such information on this Site is subject to change, sometimes at short notice.

All of the information on this Site is provided free of charge and you acknowledge that it would be unreasonable to hold Shortflatt Tower liable in respect of this Site and/or its Contents.

Linking to the Site

Shortflatt Tower encourages businesses and others to link their sites to this Site. However, if you wish to establish a link to the Site please note that Shortflatt Tower is not responsible for the accuracy of the website which is subject to change (see ‘Accuracy of Content’ above).

Linking from this Site to Third Party Sites

This Site contains links to other sites. Shortflatt Tower is not responsible for the content or privacy practices of any third party sites linked to this Site. They are independent of Shortflatt Tower and their content is not endorsed or approved by Shortflatt Tower.

If you have followed a link from this Site to another website, and then supplied data directly to a third party, Shortflatt Tower is not liable or responsible for how that data may be used.

If you agree to the purchase of goods and services offered on or through any third party sites linked to this Site the resulting agreement will be entirely between you and the relevant third party; Shortflatt Tower will not be involved in, or have any responsibility under those agreements.


Shortflatt Tower will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with this Site, whether arising in tort, contract or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contract, business, goodwill, data, income, revenue or anticipated savings arising under these terms and conditions or in connection with this Site, whether direct or indirect and whether arising in tort, contract or otherwise. However, nothing within these terms and conditions shall exclude or limit Shortflatt Tower liability for fraud, death or personal injury caused by its negligence, or for any other liability, which cannot be excluded or limited under applicable law.

Personal Information

You may provide certain personal information to Shortflatt Tower when you contact us via the Site, such as your name, your e-mail address and your home address. Shortflatt Tower will use this information in accordance with its Privacy Policy.

Changes to these Terms and Conditions

If Shortflatt Tower makes any changes to these Terms and Conditions, your use of the Site or any of its Content, the Site’s Content following the date of that change will be governed by the changed terms and conditions.


This Site is provided from England for access and use by people both there and elsewhere. If you visit the Site from outside England, you are, in effect, visiting the territory of England. Accordingly, you acknowledge that the laws of England apply to your use of the Content and govern this Agreement, and that Shortflatt Tower takes no responsibility to ensure that conformance of the Content or the Site to your Country’s laws.

Effect of Agreement

Shortflatt Tower intends to rely upon the written terms and conditions set out here. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what Shortflatt Tower and you the Client is expected to do.

Company Details

Name: Shortflatt Tower Partnership

Address: Belsay, Newcastle upon Tyne, NE20 0HD

Contact No: 01661 881804

Contact E-mail:

Shortflatt Tower Privacy Policy

Shortflatt Tower takes the privacy of its website users and its responsibilities under the Data Protection Act very seriously not only as a legal requirement but as an important customer service issue. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how Shortflatt Tower will use your personal data.

For the purposes of the Data Protection Act 1998, the Shortflatt Tower Partnership is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data). If, at any time, you believe Shortflatt Tower have acted inappropriately please let us know.


Personal data we may collect about you

We will obtain personal data about you (such as your name, address, and contact details) whenever you complete an online enquiry form.

We will also obtain your personal data when you contact us for any reasonwe may also obtain additional sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose shown below.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.

How we may use your personal data

We will use your personal data for the purposes described below:

                     Making a booking; and


Marketing and opting out

Unless you have asked us not to do so, we may contact you by email, about promotions and any special offers which may be of interest to you.

[We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by, email products, services, promotions or special offerswhich may be of interest to you.

If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further 'Your rights' below.


Disclosure of your personal data

We may disclose your personal data to:

our agents and service providers (e.g. providers of web hosting or maintenance services)

law enforcement agencies in connection with any investigation to help prevent unlawful activity

our business partners in accordance with the 'Marketing and opting out' section above.

[We will not provide any of the personal information you give us to any third party except with your prior express consent].


Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

we store your personal data on secure servers

Whilst Shortflatt Tower will take all reasonable technical precautions to safeguard your personal data and to prevent loss, misuse or alteration of your personal information, you acknowledge that the use of the internet is not entirely secure and for this reason Shortflatt Tower cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

If you give Shortflatt Tower information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

give consent on his/her behalf to the processing of his or her personal data

receive on his/her behalf any data protection notices

Use of cookies

When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.

We may also obtain information about your online movements and use of the internet. We do this by placing a 'cookie', which is a small file, on your computer's hard disk. Cookies are used for several reasons:

to recognise you whenever you visit this website

to speed up access to this website (so you do not have to log on each time)

to store your personal preferences

to build a profile about you

to better target our marketing and advertising campaigns

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

For further information about cookies and how to disable them please go to:

Transfers of data out of the EEA

We may need to transfer your personal data to countries located outside the European Economic Area (the EEA Companies the EU member states plus Norway, Iceland and Liechtenstein) for specific purpose from time to time e.g. in order to carry out credit card payments/transactions. Any transfer of your data will be subject to a European Commission approved contract which will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.


Your rights

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:

put your request in writing

include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)

attach a cheque in the amount of £10 made payable to Shortflatt Tower

specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

put your request in writing (an email sent to with a header that sys ‘Unsubscribe’ is acceptable)

provide us with enough information to identify you

specify the information that is incorrect and what it should be replaced with.

if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel you are objecting to.

Changes to our Privacy Policy


Any changes to our privacy policy in the future will be posted on the Site and, where appropriate, through email notification. You should check this policy occasionally to ensure that you are aware of the most recent version which will apply each time you access this website.


Our contact details

We welcome all comments, feedback and questions relating to our use of your information. If you wish to contact us, please send an email to or you can write to us at Shortflatt Tower, Belsay, Newcastle upon Tyne, NE20 0HD or call us on 01661 881 804.









Shortflatt Tower LLP. Partnership OC372466

01661 881804 | Contact Us

Privacy Policy | Terms & Conditions